Privacy Policy

Privacy Policy

This Privacy Policy explains how Gochar Gguru collects, uses, stores and protects user information for consultation, support and communication purposes.

Legal Entity Name: Gochar Gguru
Address: 19 Maliyana, Meerut, Uttar Pradesh
Contact: +91 91937 15731
Email: sshreepati99@gmail.com

1. Introduction

Gochar Gguru respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy applies to users who visit our website, submit enquiry forms, communicate with us through WhatsApp, phone, SMS, email or other communication channels, or use our consultation services.

2. Data Collection & Use

We may collect personal information when you submit a form, contact us, book a consultation, request service information or communicate with our team.

  • Name
  • Phone number
  • Email address
  • Address or location details, if provided
  • Messages, consultation queries and service requirements
  • Preferred service, appointment date or consultation details

This data is used for customer support, consultation booking, order or service updates, responding to enquiries, sending appointment reminders, providing astrology or numerology service-related communication, and improving our service experience.

3. WhatsApp, SMS, Call & Email Communication

By providing your phone number on our website, enquiry form, WhatsApp chat or any other communication channel, you consent to receive transactional and promotional communication from Gochar Gguru via WhatsApp, SMS, RCS, phone call and email.

These communications may include consultation updates, appointment confirmation, service information, reminders, offers, course details, support messages and other relevant updates from our business.

4. Data Sharing with Third Parties

We may share limited user data with trusted third-party service providers only when required to operate our services efficiently. These may include CRM tools, analytics services, website hosting providers, payment or booking support tools, WhatsApp Business API providers, SMS service providers, email tools and customer support platforms.

We do not sell your personal information to any third party. Data is shared only for service delivery, communication, compliance, security and business operation purposes.

5. User Consent

By submitting your details through our lead form or by contacting us, you confirm that the information provided by you is accurate and that you authorize Gochar Gguru to contact you through SMS, RCS, call, email and WhatsApp for service-related and promotional communication.

6. Opt-Out / Unsubscribe Mechanism

You may opt out of receiving promotional messages at any time. To unsubscribe, you can reply with words such as “STOP”, “UNSUBSCRIBE” or “OPT OUT” on WhatsApp or SMS, or contact us directly at sshreepati99@gmail.com.

After receiving your opt-out request, we will take reasonable steps to stop promotional communication. However, you may still receive important transactional or service-related messages where required.

7. Data Retention & Security

We retain customer data only for as long as necessary to provide services, maintain consultation records, respond to enquiries, comply with legal obligations and improve customer support. We take reasonable security measures to protect your information from unauthorized access, misuse, loss or disclosure.

Although we use reasonable safeguards, no online communication or electronic storage system can be guaranteed to be completely secure.

8. Compliance with Legal Obligations

Gochar Gguru aims to comply with applicable local data protection laws, communication rules and Meta’s data handling requirements for WhatsApp-related communication. We use customer information responsibly and only for legitimate business and service purposes.

9. Cookies & Website Analytics

Our website may use cookies, tracking tools or analytics technologies to understand website performance, user behavior and service interest. These tools help us improve user experience and website performance.

10. User Rights

You may request access, correction or deletion of your personal information by contacting us through email or phone. We may verify your identity before processing such requests.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Users may also be informed through website notice, email, WhatsApp or other appropriate communication channels where required.

12. Contact Us

For questions, complaints, opt-out requests or privacy-related concerns, please contact us:

Gochar Gguru
Address: 19 Maliyana, Meerut, Uttar Pradesh
Phone: +91 91937 15731
Email: sshreepati99@gmail.com